Policies and Procedures

 

Refund Policy: We are unable to refund tuition fees after the start of classes. An administrative fee of $25 will be deducted upon cancellations occuring prior to the start of the semester. Families are responsible for class attendance. Materials cannot be refunded/returned and must be purchased. No refunds on Holiday Classes or Pop-Up Classes. 

 

Class size:  Maximum 12 children per class at our Beaverton location. 9-10 max at our Salem and Forest Grove locations. Siblings under 9 months do not require a seat. However, all children attending class must be enrolled. Each family unit should have a max of four people, except families with 3 children. 2 adults max, please.  

 

PRO-TIP: If you attend class at our Beaverton, Hillsboro, or Forest Grove location, have your child wear grippy socks to class! Our floors can get slippery when dancing around. Not required but helpful! 

 

Health Assessment: Please do not attend class if you or your child is ill.

 

Food/Toys: No food or drink in our studios. Please leave toys/stuffed animals at home. 

 

Weather: We will cancel our classes if:1)Schools close for the day (we typically do not cancel if there is a delay). NOTE that each of our locations follow the school district in which the studio is located, 2) Public officials encourage people to stay off the roads, 3) Our staff cannot safely get to class. To the best of our ability, we will alert you via text and/or email if we were to cancel classes. A friendly reminder to opt-in to receiving texts from us, if you don't already (we don't send out many texts, not to worry!) 

Extreme Weather or Unexpected Interruption of Classes: If Music Together Resonate must cancel classes due to extreme weather or events beyond our control such as power outages, the missed classes will be added on if/when possible. No refunds due to these reasons will be given.

 

Teacher Sickness: In case of teacher illness, we do our best to bring in a substitute from our amazing teaching team. If a sub cannot be arranged, we will add a class to the end of the session if time allows. We cannot extend refunds or credits for these missed classes. 

 

Make-up Classes: If you miss a class, please schedule a makeup on our website! Because we know life with littles can be unpredictable, we're happy to offer currently enrolled families the perk of making up 3 missed classes per session (2 in the summer).  MAKE-UPS ARE NOT GUARANTEED and we cannot carry make-ups over from session to session. Not applicable to Jingle Jam classes. 

Class Cancellations: Sometimes classes don’t fill the way we would like. If this occurs, we will attempt to transfer you to another open class. Music Together Resonate reserves the right to cancel classes due to low enrollment. In such a case, a refund for unused classes will be given. 

 

Media Release: Music Together Resonate and its business affiliates are hereby granted permission to take photographs and audio-visual recordings of the students in classes and other related events to use in brochures, websites, social media, advertisements and other promotional materials that Music Together Resonate creates. Permission is also hereby granted for Music Together Resonate to copyright such photographs in its name. Families may opt out at any time by emailing [email protected] 

 

Injuries: Parents, legal guardians of minor students and adult students waive the right to any legal action for any injury sustained at Music Together Resonate venues resulting from normal class activity or any other activity conducted by families before, during, or after class time.

 

 

PLEASE NOTE: You are responsible for ensuring that any adult who brings your child to class has read and understood the policies, procedures, and waiver prior to attending class!